Question 1

How will I know the meeting point of my trip?

Accepted Answer

The details of your meeting point will be on the trip listing. Once you book your trip, the details will also be on your trip ticket. Additionally, TripSoko and the trip organizer will communicate to you if any changes come up before the trip date.

Question 2

What if I booked a trip but I can't make it?

Accepted Answer

Communicate as early as possible. Depending on the trip and how early you communicate, you will be refunded or your payment be transferred to another trip of your choosing.

Question 3

Do I need an account to book a trip on Tripsoko?

Accepted Answer

No, you do not need an account to book a trip, but for the booking process, you will be required to provide your email address and phone number, for the purposes of communicating with you and sending your tickets.

Question 4

What forms of payments do you accept?

Accepted Answer

We have integrated Paystack as our payment gateway, which allows all major forms of payments, including Credit and Debit Cards, Mpesa, Mpesa Till Number and Apple Pay.
Note that Tripsoko is located in Kenya, and some banks and credit cards may charge a transaction fee for international payments. Please contact your card provider directly for further information about transaction fees.

Question 5

After I book, how will I contact the organizer of my trip?

Accepted Answer

Once you checkout, an email with all the trip information will be sent to you. You can use this information to contact the trip organizer incase of emergencies and last-minute changes prior to the trip.
Your contact information will also be shared with the trip organizer, who will reach out to you to confirm the meeting point, hotel pick-up and transfer details.

Question 6

I can't find the email containing my trip ticket

Accepted Answer

In the event that you can't find the email with your trip ticket, simply contact us and the tickets will be resent to you.
Alternatively, you can sign up on Tripsoko using the email address you used when booking your trip. Under your profile menu, go to "My Adventures". Your trip tickets will be under the "Upcoming Trips" tab.

Discover
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VERIFIED OPERATORS

300+
CURATED TRIPS

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Day Trips & Experiences

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Amboseli, Kenya

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Every Trip
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Frequently asked questions

How will I know the meeting point of my trip?

What if I booked a trip but I can't make it?

Do I need an account to book a trip on Tripsoko?

What forms of payments do you accept?

After I book, how will I contact the organizer of my trip?

I can't find the email containing my trip ticket

Our Partnership Program for Travel Agencies & Tour Operators:

Discover Extraordinary Journeys

60+ VERIFIED OPERATORS

300+ CURATED TRIPS

200+ HAPPY TRAVELLERS

Experiences Just for You

Beach Getaways

Day Trips & Experiences

Wildlife Safaris

City Tours

Nature & Hiking

Global Adventures

Upcoming Escapades

How It Works

1. Browse & Discover

3. Flexible Payments

2. Simple Checkout

4. Get Ready

Top Destinations

Featured Packages

Salt Lick Safari Lodge

Papillon Lagoon Reef

Silver Rock Malindi Getaway

Sleeping Warrior Camp

Amboseli, Kenya

Diani Beach, Kenya

Travel More, Pay Less.

Every Trip Earns Rewards

Frequently asked questions

How will I know the meeting point of my trip?

What if I booked a trip but I can't make it?

Do I need an account to book a trip on Tripsoko?

What forms of payments do you accept?

After I book, how will I contact the organizer of my trip?

I can't find the email containing my trip ticket

Our Partnership Program for Travel Agencies & Tour Operators:

Discover
Extraordinary
Journeys

60+
VERIFIED OPERATORS

300+
CURATED TRIPS

200+
HAPPY TRAVELLERS

Every Trip
Earns Rewards